Terms of service
Terms of Service
Last updated: August 25, 2026
Welcome to Lence Glasses.
These Terms of Service ("Terms", "Terms of Service") govern your access to and use of the Lence Glasses website, online store, products, services, features, content, and related tools (collectively, the "Services").
Throughout these Terms, the terms "Lence Glasses," "we," "us," and "our" refer to Lence Glasses. The terms "you" and "your" refer to any person accessing or using our Services.
Our Services are powered by Shopify, which provides the ecommerce technology that enables us to operate our online store.
Please read these Terms carefully before using our Services or placing an order. By accessing, browsing, or using our Services, you acknowledge that you have read, understood, and agreed to be bound by these Terms and our Privacy Policy.
If you do not agree with these Terms or our Privacy Policy, please do not access or use our Services.
These Terms are subject to any mandatory consumer rights and protections that apply to you under applicable law.
SECTION 1 — ELIGIBILITY AND ACCOUNT
By using our Services, you represent that you are legally permitted to enter into a binding agreement under the laws applicable to you.
If you are below the age of majority in your jurisdiction, you may use the Services only with the involvement and permission of a parent or legal guardian where required by applicable law.
When using our Services or placing an order, you may be required to provide information such as your name, email address, billing information, payment information, and shipping information.
You agree that information you provide to us will be accurate, complete, and current.
If you create an account, you are responsible for maintaining the confidentiality of your account credentials and for activity occurring through your account.
You may not sell, transfer, assign, or otherwise provide your account to another person without our authorization.
We reserve the right to suspend or terminate accounts where we reasonably believe that the account has been used fraudulently, unlawfully, abusively, or in violation of these Terms.
SECTION 2 — PRODUCTS AND PRODUCT INFORMATION
We make reasonable efforts to ensure that product descriptions, specifications, images, prices, and other information displayed on our website are accurate.
However, product colors and visual appearance may vary depending on your device, screen, browser, lighting conditions, and other technical factors.
Images may be provided for illustrative purposes and may not always represent the exact appearance of the product in every circumstance.
We do not guarantee that product descriptions, images, specifications, availability, or other content will always be complete, accurate, current, or error-free.
We reserve the right to:
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Correct errors or inaccuracies.
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Update product information.
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Change product specifications.
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Modify or discontinue products.
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Limit quantities available for purchase.
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Restrict sales to particular persons, locations, or jurisdictions where reasonably necessary.
Nothing in this section limits any statutory rights you may have regarding products that do not conform to applicable legal requirements.
SECTION 3 — ORDERS AND ACCEPTANCE
When you submit an order through our Services, you are making an offer to purchase the selected products.
Submitting an order does not necessarily mean that Lence Glasses has accepted the order.
We reserve the right to accept, reject, limit, or cancel an order for reasonable reasons, including:
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Product availability.
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Pricing or listing errors.
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Payment problems.
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Suspected fraud or unauthorized activity.
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Shipping restrictions.
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Incorrect customer information.
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Duplicate orders.
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Technical errors.
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Violations of these Terms.
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Other circumstances permitted by applicable law.
If we cancel or reject an order after payment has been received, we will generally refund the amount paid for the affected order or products using the original payment method, subject to applicable law.
We may contact you using the information provided with your order if additional information is required.
Please review your order carefully before submitting it.
Once an order has entered processing or fulfillment, we may not be able to accommodate cancellation requests.
Returns and refunds are governed by our Return & Refund Policy.
SECTION 4 — PRICES, PAYMENTS, AND BILLING
Prices displayed on our website are subject to change without notice.
The price applicable to your purchase will generally be the price displayed at the time your order is submitted, as shown in your order confirmation.
Where applicable, taxes, duties, customs charges, shipping fees, or other charges may apply.
Depending on your location, certain taxes or fees may be calculated and collected at checkout or may be charged separately by the relevant authorities, carrier, or customs agency.
We reserve the right to correct pricing errors, including after an order has been submitted, where permitted by applicable law.
If a material pricing error affects your order, we may contact you to confirm whether you wish to proceed at the correct price or cancel the affected order and receive a refund.
You agree to provide accurate and complete payment and billing information.
By submitting payment information, you represent that you are authorized to use the payment method provided.
We may use third-party payment processors to process payments. We generally do not directly store complete payment card information on our own systems.
SECTION 5 — SHIPPING AND DELIVERY
Shipping and delivery times displayed on our website are estimates unless expressly stated otherwise.
Actual delivery times may vary due to factors including:
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Shipping carrier delays.
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Customs processing.
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Weather.
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Holidays.
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Incorrect or incomplete delivery information.
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Local postal or delivery services.
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Customs inspections.
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Events outside our reasonable control.
We are not responsible for delays caused by circumstances beyond our reasonable control.
However, nothing in these Terms is intended to exclude any rights you may have where applicable law provides specific protections regarding delivery.
You are responsible for providing accurate shipping information at checkout.
If an order is returned to us because the shipping information provided was incorrect or incomplete, additional shipping costs may apply where permitted by law.
International orders may be subject to customs duties, taxes, import fees, or other charges imposed by the destination country. Unless otherwise stated at checkout or required by applicable law, such charges may be the responsibility of the customer.
SECTION 6 — RETURNS, REFUNDS, AND EXCHANGES
Returns, refunds, and exchanges are governed by our Return & Refund Policy, which forms part of these Terms.
Nothing in our Return & Refund Policy or these Terms is intended to limit mandatory consumer rights that cannot legally be excluded.
Please review the Return & Refund Policy before making a purchase.
SECTION 7 — INTELLECTUAL PROPERTY
Unless otherwise indicated, the Services and their content, including but not limited to:
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Logos.
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Brand names.
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Text.
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Product descriptions.
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Images.
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Graphics.
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Videos.
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Audio.
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Website design.
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Layout.
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Product presentation.
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Original materials.
are owned by, licensed to, or otherwise made available to Lence Glasses and are protected by applicable intellectual property laws.
You may access and use the Services for personal and lawful purposes.
Unless expressly permitted by us or applicable law, you may not:
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Copy substantial portions of our content.
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Reproduce our branding.
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Republish our content.
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Sell or redistribute our content.
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Modify or create derivative works from our content.
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Use our trademarks commercially.
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Scrape or systematically extract website content.
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Use our content to create a competing commercial service.
All rights not expressly granted to you are reserved by Lence Glasses and its licensors.
Lence Glasses names, logos, designs, product names, slogans, and other branding elements may constitute trademarks or protected intellectual property.
Third-party trademarks appearing on our Services belong to their respective owners.
SECTION 8 — THIRD-PARTY SERVICES AND TOOLS
Our Services may use or provide access to third-party services, applications, tools, payment providers, analytics systems, shipping services, social media integrations, or other technologies.
These third-party services may have their own terms and privacy policies.
We do not control every aspect of third-party services and, to the extent permitted by applicable law, are not responsible for failures, interruptions, or changes originating from third-party providers.
Your use of third-party services may be subject to the terms and policies of those providers.
SECTION 9 — THIRD-PARTY LINKS
Our Services may contain links to websites, applications, or services operated by third parties.
We do not control those third-party websites and are not responsible for their content, availability, security, privacy practices, products, or services.
If you choose to access a third-party website, you do so at your own risk.
We encourage you to review the applicable terms and privacy policies before interacting with third-party services or providing them with personal information.
SECTION 10 — RELATIONSHIP WITH SHOPIFY
Lence Glasses is powered by Shopify, which provides the ecommerce platform used to operate our online store.
Your purchases are transactions between you and Lence Glasses.
Shopify is not the seller of the products offered through our store and is not responsible for fulfilling orders, providing refunds, handling returns, or resolving disputes between you and Lence Glasses, except where Shopify has its own independent legal obligations.
For more information about Shopify, you may review the Shopify Terms of Service and Shopify Consumer Privacy Policy.
SECTION 11 — PRIVACY
Your use of our Services is also subject to our Privacy Policy.
Our Privacy Policy explains how we collect, use, process, store, and disclose personal information.
By using the Services, you acknowledge that you have reviewed our Privacy Policy.
Our Services may also involve Shopify and other service providers processing personal information in accordance with their own policies and applicable law.
SECTION 12 — CUSTOMER FEEDBACK AND REVIEWS
If you submit reviews, comments, photographs, suggestions, ideas, or other content to us ("Feedback"), you remain responsible for the content you submit.
By submitting Feedback, you grant Lence Glasses a non-exclusive, worldwide, royalty-free license to use, reproduce, display, publish, modify, adapt, translate, and distribute that Feedback for purposes related to operating, improving, promoting, and marketing our Services, subject to applicable law.
You represent that:
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You have the necessary rights to submit the Feedback.
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Your Feedback does not violate the rights of another person.
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Your Feedback is not fraudulent or intentionally misleading.
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Your Feedback does not contain unlawful, defamatory, threatening, abusive, obscene, or harmful material.
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Your Feedback does not contain malicious software or harmful code.
We may remove or decline to publish Feedback that we reasonably believe violates these Terms or applicable law.
We are not required to compensate you for Feedback unless expressly agreed otherwise.
SECTION 13 — ERRORS AND INACCURACIES
Occasionally, information on our Services may contain typographical errors, inaccuracies, or omissions relating to:
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Product descriptions.
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Prices.
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Promotions.
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Availability.
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Shipping charges.
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Delivery estimates.
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Product specifications.
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Other information.
We reserve the right to correct errors and update information where permitted by law.
If an error materially affects an order, we may contact you regarding the appropriate resolution, which may include correcting the error, cancelling the affected order, or issuing a refund where appropriate.
SECTION 14 — PROHIBITED USES
You may use our Services only for lawful purposes.
You agree not to use the Services:
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For fraudulent, unlawful, or malicious purposes.
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To violate applicable laws or regulations.
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To infringe intellectual property or other rights.
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To harass, threaten, abuse, or harm other people.
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To submit false or misleading information.
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To impersonate another person or entity.
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To interfere with the operation or security of the Services.
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To distribute malware, viruses, or harmful code.
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To attempt unauthorized access to accounts, systems, or data.
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To collect personal information about other users without authorization.
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To conduct unauthorized scraping, crawling, or automated extraction of website content.
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To circumvent security measures or access restrictions.
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To use the Services to facilitate illegal activities.
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To resell or commercially exploit the Services or our content without authorization.
We may suspend or terminate access where we reasonably believe that these Terms have been violated or that such action is necessary to protect our Services, customers, business, or third parties.
SECTION 15 — SUSPENSION AND TERMINATION
We may suspend, restrict, or terminate your access to the Services where permitted by applicable law, including where we reasonably believe that you have:
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Violated these Terms.
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Engaged in fraudulent activity.
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Attempted unauthorized access.
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Misused the Services.
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Created a security risk.
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Used the Services for unlawful purposes.
Termination or suspension will not affect rights or obligations that arose before termination.
Provisions that by their nature should continue after termination, including provisions concerning intellectual property, privacy, liability, indemnification, and dispute resolution, will continue to apply to the extent permitted by law.
SECTION 16 — DISCLAIMER OF WARRANTIES
TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, THE SERVICES MAY BE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS.
WE DO NOT GUARANTEE THAT THE SERVICES WILL ALWAYS BE AVAILABLE, UNINTERRUPTED, SECURE, ACCURATE, OR ERROR-FREE.
WE DO NOT GUARANTEE THAT THE SERVICES OR INFORMATION PROVIDED THROUGH THEM WILL MEET EVERY USER'S EXPECTATIONS.
TO THE EXTENT PERMITTED BY LAW, WE DISCLAIM WARRANTIES AND CONDITIONS NOT EXPRESSLY PROVIDED BY US, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.
HOWEVER, NOTHING IN THESE TERMS EXCLUDES OR LIMITS ANY WARRANTY, GUARANTEE, OR CONSUMER RIGHT THAT CANNOT LEGALLY BE EXCLUDED OR LIMITED.
SECTION 17 — LIMITATION OF LIABILITY
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, LENCE GLASSES AND ITS AFFILIATES, PARTNERS, SERVICE PROVIDERS, CONTRACTORS, EMPLOYEES, AGENTS, AND LICENSORS WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, OR CONSEQUENTIAL DAMAGES ARISING FROM YOUR USE OF THE SERVICES.
THIS MAY INCLUDE, WHERE PERMITTED BY LAW, LOSS OF PROFITS, LOSS OF REVENUE, LOSS OF DATA, BUSINESS INTERRUPTION, OR OTHER INDIRECT LOSSES.
TO THE EXTENT PERMITTED BY APPLICABLE LAW, LENCE GLASSES' TOTAL LIABILITY ARISING FROM A PARTICULAR PURCHASE OR CLAIM WILL NOT EXCEED THE AMOUNT YOU ACTUALLY PAID TO LENCE GLASSES FOR THE PRODUCT OR SERVICE GIVING RISE TO THE CLAIM.
THIS LIMITATION DOES NOT APPLY TO LIABILITY THAT CANNOT LEGALLY BE LIMITED OR EXCLUDED.
SECTION 18 — INDEMNIFICATION
To the extent permitted by applicable law, you agree to indemnify and hold harmless Lence Glasses, its affiliates, partners, officers, employees, contractors, agents, licensors, and service providers from third-party claims, losses, liabilities, damages, and reasonable expenses arising from:
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Your violation of these Terms.
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Your unlawful use of the Services.
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Your violation of applicable law.
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Your infringement of another person's rights.
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Your misuse of the Services.
This section does not require you to indemnify us for matters caused by our own unlawful conduct or liability that cannot legally be transferred to you.
SECTION 19 — SEVERABILITY
If any provision of these Terms is determined to be unlawful, invalid, or unenforceable, that provision will be enforced to the maximum extent permitted by applicable law, and the remaining provisions will remain in effect.
SECTION 20 — WAIVER AND ENTIRE AGREEMENT
Our failure to enforce any provision of these Terms does not constitute a waiver of that provision or our right to enforce it later.
These Terms, together with our Privacy Policy, Return & Refund Policy, and any other policies expressly incorporated into these Terms, constitute the entire agreement between you and Lence Glasses regarding your use of the Services, except where additional terms apply to a particular transaction or service.
SECTION 21 — ASSIGNMENT
You may not transfer or assign your rights or obligations under these Terms without our prior written consent, except where such restriction is prohibited by applicable law.
We may assign or transfer our rights and obligations under these Terms in connection with a merger, acquisition, restructuring, sale of assets, or similar business transaction, subject to applicable law.
SECTION 22 — GOVERNING LAW AND DISPUTES
These Terms will be interpreted in accordance with the laws applicable to Lence Glasses, except to the extent that mandatory consumer protection laws in your country or jurisdiction provide otherwise.
Nothing in these Terms is intended to prevent consumers from exercising mandatory legal rights in their country of residence.
Where required by applicable law, disputes may be brought before the competent courts or authorities having jurisdiction over the matter.
SECTION 23 — CHANGES TO THESE TERMS
We may update these Terms from time to time to reflect changes to our Services, business practices, legal requirements, or other operational reasons.
The updated version will be posted on this page with a revised "Last updated" date.
Where required by law, we will provide additional notice of material changes.
Your continued use of the Services after updated Terms become effective constitutes acceptance of the updated Terms to the extent permitted by applicable law.
SECTION 24 — CONTACT INFORMATION
If you have questions about these Terms of Service, please contact us:
Lence Glasses
Email: lencestore.notification@gmail.com
For legal or business information that is required to be displayed under applicable law, we will provide the relevant information through the appropriate sections of our website.